LLocalEZ for Hotels

PRIVATE PRESENTATION

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This page is for the LocalEZ hotel group business proposal discussion.

L LocalEZ
Human API

LOCALEZ · HUMAN API

One service agent can handle
inquiries from guests worldwide.

LocalEZ enables AI agents not only to understand messages, but also to find, coordinate, and track the people and teams who can deliver the service.

Explore

01 / WHAT IS LOCALEZ

An agent that connects
real-world human skills.

LocalEZ is a cross-platform, multilingual Human API. It turns a guest’s natural-language request into a real service that can be understood, assigned, delivered, and tracked.

LOCALEZ CONNECTED MESSAGING NETWORK

6 major messaging apps, one integration

LocalEZ connects 5.5 billion people across six major messaging apps—and lets people privately chat one-to-one even when they use different platforms.

Private chat across different messaging platforms
WhatsAppLINEWeChat XChatTelegramInstagram
90%of the global internet population
5.5Breachable users

HUMAN API

Move AI from answering questions to getting things done.

Guests continue using WhatsApp, LINE, WeChat, XChat, Telegram, or Instagram. LocalEZ unifies identity, language, context, and service workflows, then routes each request to the right person.

01ConnectConnect messaging apps
02UnderstandUnderstand language and needs
03DeliverCoordinate people to deliver
Transfers and car rentalPrivate translationLocal guides Family traveler childcareDining reservationsActivities and experiences

02 / THE GUEST

More personal service,
without exchanging private accounts.

Guests do not need to expose personal WhatsApp, LINE, or WeChat contact details, and they do not need to add service staff as friends. One click opens an official one-to-one hotel service conversation.

No downloadNo friend requestPrivacy protected
LIVE MULTILINGUAL SERVICE QUEUE 酒店客服 005 号 · 负责的客户

One agent · many guests · every messaging app

LIVE
3 active 3 waiting 6 messaging apps
Maya ThompsonWhatsApp
02:08waiting

Could you arrange an airport transfer tonight?

佐藤美咲LINE
Claimed · 005

明日の朝、空港まで車をお願いできますか？

In service
陳雅雯WeChat
00:48waiting

請問今晚可以安排家庭旅客保姆嗎？

Sofia RossiInstagram
Claimed · 005

Potete prenotare una guida privata per domani?

In service
Ahmed HassanTelegram
01:17waiting

هل يمكن ترتيب مترجم خاص هذا المساء؟

James MillerXChat
Claimed · 005

Can you book a quiet table for four at 7:30?

In service
Original messages remain unchanged AI translates inside the workspace

03 / ONE SERVICE NETWORK

One entry point.
One service network controlled by the hotel.

04 / SERVICE FLOW

How multilingual requests
become manageable service.

Guests remain in familiar messaging apps. LocalEZ connects them, management supervises service, and frontline teams work from a single workspace.

01

Multilingual guests

Use their preferred messaging app and language without adding friends or exposing private accounts.

02

LocalEZ connection layer

Unifies six messaging apps, translates messages, and retains channel identity and full context.

03

Hotel service management

Hotel management can manually monitor every conversation from start to finish, join in real time, and use AI to detect sensitive terms and trigger immediate alerts.

04

Frontline service workspace

Serve multiple guests in one queue and reply through the original messaging channel.

Hotel service workspace Live management oversight
Guest entryMultilingual messaging appsWhatsApp · LINE · WeChat
Management and riskService managementAlert · Review · Join · Track
Service deliveryFrontline teamUnified queue · Reply in channel
Multilingual guests enter on the left, management and risk control sit in the middle, and frontline teams deliver service from one workspace on the right.

05 / THE OPERATION

Every property works
like one hotel.

01Messaging app integrationWhatsApp · LINE · WeChat · XChat · Telegram · Instagram
02AI routingProperty · Language · Time zone · Workload
03Parallel guest serviceOne workspace, multiple guests
04Remote managementProgress · Quality · Risk · Handover

30 DAYSFull conversation records remain available for 30 days, so guests do not repeat themselves and handovers remain traceable.

06 / AI RISK SIGNAL

See risk when it happens,
not after the fact.

AI detects sensitive terms, off-platform payment, service diversion, and other risks. When human review is needed, management receives an immediate visual alert.

07 / BEYOND THE ROOM

Guests need more than a room.

Extend the hotel’s trusted service entry point across the entire journey. Select a service to see the value for guests and the hotel.

LOCALEZ FOR HOTELS

Turn fragmented messages
into manageable guest service.

1workspace

∞languages and needs

30days of service memory

Book a hotel group demo

LocalEZ · The guest service layer beyond the room.